Refund Policy

Effective Date: 19 May 2026

→Starter Audit (₹4,999 — one-time)

• Full refund: you may cancel for a full refund only within 2 hours after payment and before we begin work. Email billing@ethosui.co.in with your order reference.
• 50% partial refund: if we fail to deliver your report within 7 business days of payment. This is automatic — you do not need to ask.
• No refund: once the audit report has been delivered to you.

→Professional Plan (₹9,999/month)

• Cancel anytime: from your client portal. No phone calls required. No cancellation fees.
• Billing cycle: you will not be charged for the next billing cycle after cancellation. No partial refunds for mid-month cancellations.
• First-month guarantee: if you are not satisfied within the first 7 days of your first paid month, contact billing@ethosui.co.in for a full refund.

→How to Request a Refund

Email billing@ethosui.co.in with your order reference number. We process eligible refunds within 5–7 business days to your original payment method where possible, or by bank transfer after confirming your details.

→Contact

billing@ethosui.co.in